Jili91 Privacy Policy

1 Introduction

Jili91 ("we", "us", "our", or "jili91") operates the online gaming platform accessible at jili91.net and through the jili91 mobile application (collectively, the "Platform"). This Privacy Policy describes how jili91 collects, uses, stores, shares, and protects the personal data of users ("you", "your") who register and interact with the jili91 Platform.

Jili91 is committed to handling your personal data responsibly and in accordance with applicable data protection laws, including the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

By registering an account on jili91, accessing the Platform, or otherwise providing your personal data to jili91, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the jili91 Platform.

This Privacy Policy should be read together with jili91's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Personal Data We Collect

Jili91 collects the following categories of personal data from players and visitors to the Platform:

2.1 Identity & Contact Data

• Full legal name;
• Date of birth (for age verification — jili91 requires players to be 21 years of age or older);
• Gender;
• Nationality;
• Residential address (including city, province, and postal code);
• Email address;
• Mobile phone number.

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID);
• Proof of address documents;
• Selfie or facial image submitted for identity verification purposes.

2.3 Financial Data

• GCash account number or registered mobile number;
• PayMaya account details;
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where provided for withdrawal purposes;
• Transaction history, including deposit amounts, withdrawal amounts, and dates.

2.4 Gaming & Account Data

• Jili91 username and encrypted password;
• Account registration date and history;
• Game play history, including games played, wager amounts, wins, and losses;
• Bonus and voucher redemption history;
• Responsible gaming settings and self-exclusion records.

2.5 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration and login timestamps;
• Pages visited and features used on the jili91 Platform;
• Referral source (how you found jili91).

2.6 Communications Data

• Records of your communications with jili91 customer support, including chat transcripts and email correspondence;
• Survey responses and feedback submitted to jili91.

3 How We Collect Your Data

Jili91 collects your personal data through the following means:

• Direct Collection: When you register an account on jili91, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in promotions, you provide data directly to jili91;
• Automated Collection: When you access the jili91 Platform, we automatically collect technical and usage data through cookies, web beacons, log files, and similar tracking technologies;
• Third-Party Sources: Jili91 may receive data about you from identity verification service providers, payment processors (such as GCash and PayMaya), and fraud prevention services, to the extent permitted by applicable law;
• Publicly Available Sources: In limited circumstances, jili91 may collect data from publicly available sources for fraud prevention or regulatory compliance purposes.

4 How We Use Your Personal Data

Jili91 uses your personal data for the following purposes:

Jili91 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable law.

5 Legal Basis for Processing

Jili91 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and jili91 — including account registration, payment processing, and delivery of gaming services;
• Legal Obligation: Processing is required to comply with jili91's legal obligations, including anti-money laundering (AML) regulations, age verification requirements, and regulatory reporting;
• Legitimate Interests: Processing is necessary for jili91's legitimate interests, including fraud prevention, platform security, and improving the jili91 user experience, provided these interests are not overridden by your rights;
• Consent: Where jili91 relies on your consent — for example, to send you marketing communications or promotional offers — you may withdraw that consent at any time by contacting jili91 customer support or updating your account preferences.

6 Data Sharing & Disclosure

Jili91 may share your personal data with the following categories of recipients:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by jili91 to verify your identity and age in compliance with regulatory requirements;
• Fraud Prevention & Security Services: Service providers that assist jili91 in detecting and preventing fraudulent activity, money laundering, and other illegal conduct;
• Regulatory Authorities: Government agencies, law enforcement bodies, and regulatory authorities in the Philippines where jili91 is legally required to disclose your data;
• Legal & Professional Advisers: Lawyers, auditors, and other professional advisers engaged by jili91, subject to strict confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jili91's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom jili91 shares personal data are required to handle that data in accordance with applicable data protection laws and jili91's data processing standards.

7 Cookies & Tracking Technologies

Jili91 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit jili91. The following types of cookies are used on jili91:

• Strictly Necessary Cookies: Essential for the jili91 Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled;
• Functional Cookies: Remember your preferences on jili91, such as your language settings and responsible gaming limits, to provide a more personalised experience;
• Analytics Cookies: Help jili91 understand how players use the Platform — which games are most popular, how long sessions last, and where players encounter issues — so we can improve jili91;
• Marketing Cookies: Used to deliver relevant promotional content about jili91 to you. These are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili91 Platform. For strictly necessary cookies, no opt-out is available as they are essential to the service.

8 Data Retention

Jili91 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active jili91 account, plus a minimum of five (5) years following account closure, in accordance with anti-money laundering regulations;
• KYC & Identity Documents: Retained for a minimum of five (5) years from the date of submission, or longer if required by applicable law or regulatory directive;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• Customer Support Communications: Retained for three (3) years from the date of the last communication;
• Technical & Usage Data: Retained for up to twelve (12) months, after which it is anonymised or deleted;
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent.

When personal data is no longer required, jili91 will securely delete or anonymise it in accordance with our data disposal procedures.

9 Data Security

The security measures implemented by jili91 include, but are not limited to:

• Encryption: All data transmitted between your device and the jili91 Platform is encrypted using Transport Layer Security (TLS). Sensitive data at rest, including passwords and financial information, is encrypted using industry-standard algorithms;
• Access Controls: Access to personal data within jili91 is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations;
• Secure Payment Processing: Jili91 does not store full payment credentials. All payment transactions are processed through certified payment service providers including GCash and PayMaya;
• Fraud Monitoring: Jili91 operates continuous automated monitoring systems to detect suspicious activity, unauthorised access attempts, and potential data breaches;
• Regular Security Audits: Jili91 conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in the Platform.

While jili91 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jili91 will notify you and the relevant authorities in accordance with applicable law.

10 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines and applicable regulations, you have the following rights in relation to your personal data held by jili91:

• Right to Be Informed: You have the right to be informed about how jili91 collects and processes your personal data — which is the purpose of this Privacy Policy;
• Right of Access: You may request a copy of the personal data jili91 holds about you at any time;
• Right to Rectification: If any personal data jili91 holds about you is inaccurate or incomplete, you have the right to request correction;
• Right to Erasure: In certain circumstances, you may request that jili91 delete your personal data. Note that jili91 may be required to retain certain data for legal and regulatory compliance purposes, which may limit this right;
• Right to Object: You may object to jili91's processing of your personal data where that processing is based on legitimate interests or for direct marketing purposes;
• Right to Data Portability: You may request that jili91 provide your personal data in a structured, commonly used, and machine-readable format;
• Right to Withdraw Consent: Where jili91 processes your data based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact jili91 customer support. Jili91 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11 Children's Privacy

Jili91 employs age verification procedures during registration to prevent underage individuals from accessing the Platform. If jili91 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, jili91 will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on jili91 or provided personal data to jili91 without your consent, please contact our customer support team immediately so we can investigate and take appropriate action.

12 Third-Party Services

The jili91 Platform may integrate with or rely upon third-party services to deliver certain features, including payment processing, identity verification, and analytics. These third-party services operate under their own privacy policies, and jili91 is not responsible for the privacy practices of these third parties.

Jili91 carefully selects third-party service providers and requires them to implement appropriate data protection measures. However, jili91 encourages you to review the privacy policies of any third-party services you interact with in connection with your use of jili91.

The jili91 Platform does not contain links to external third-party websites. All links within jili91 direct you to pages within the jili91 Platform itself.

13 Updates to This Privacy Policy

Jili91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the jili91 Platform. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, jili91 will notify registered players via email or through a prominent notice on the Platform. Your continued use of jili91 following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jili91 protects your personal data.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili91 handles your personal data, please contact our Data Privacy team:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jili91 has not handled your personal data in accordance with the Data Privacy Act of 2012. Details of the NPC's complaint process are available through official Philippine government channels.